You need more than the Manufacturer Warranty
Warranty gives confidence to buyers and consumers, believing they have got the support from Manufacturers. This is the first impression everyone gets when purchasing any kind of electronic equipment including IT hardware, whether a USB mouse, printer, computer or a server. This is by far very true and gets you covered on a couple of situations related to hardware failures.
Common or base type of warranty will cover hardware defect or parts replacement, with our experience when hardware faulty happens on IT equipment, businesses need a quick fix. Something which rarely happens with warranty centres due to procedures. Therefore normally the time it takes for a replacement or fix to arrive goes to weeks sometimes months.
1. Are you ready to wait for replacement parts to arrive in a week or months from warranty centre?
2. What would you do if the hardware warranty period has ended?
We have helped and supported businesses in situations of hardware failure by offering quick solutions and maintain business operations as if nothing happened.
Common warranty agreements cover hardware failures only, businesses still need software based assistance when problems such as hardware (computer) slowness, systems crashes, data loss, virus attacks etc
We work with many businesses in Tanzania, handling their regular IT operations and resolving IT problems before they happen. We love technology, we love giving technical Support.
Visit our IT Support page for more, for any inquiries, call our FREE support line 0800 710 071.