Outsourced IT support for businesses in Dar es Salaam
One fixed monthly fee. One number to call. We look after your users, computers, network, servers and email, like your own IT department.
An IT department, without the full-time salary
Most organisations need reliable internet, working computers, a stable network and safe data. Few can justify a full team of IT staff to look after it. That is where we come in.
With a HubNet monthly plan, we become your IT department. We learn how your business works, look after your systems day to day, and plan ahead so problems are caught early. If you already have an IT officer, we work alongside them.
What the monthly plan covers
- Helpdesk for your staff by WhatsApp, phone and email, with remote fixes for everyday issues
- Regular site visits to check equipment and deal with user requests in person
- Computers and laptops: setup, updates, repairs and replacements
- Network and Wi-Fi: monitoring, fixes and changes as you grow
- Servers: Windows and Linux administration, user accounts, storage
- Email and Microsoft 365: accounts, licences, security settings
- Backups: we set them up and check that they actually restore
- Security: antivirus, firewall rules and patching kept up to date
- Advice and planning: what to buy, what to replace, what to budget for next year
Why businesses outsource their IT to us
- A fixed, predictable monthly cost
- Experienced, certified people available from day one
- Fast response, with one number to call for everything
- Your systems documented, so you are never stuck with one person's memory
- Your managers spend time on the business, not on printers and passwords
One-off jobs and projects
Not ready for a monthly plan? We also do single jobs: server setups, network upgrades, office moves, IT security reviews, IT audits and equipment supply. Many clients start with one job and move to a plan later.
Questions
Is this cheaper than employing an IT officer?
For most small and mid-sized organisations, yes. You get a team with networking, security, server and cloud skills for less than one full-time salary, with no recruitment, leave or training costs.
What happens when something breaks?
You contact us by WhatsApp, phone or email. Most issues are fixed remotely within the hour. If it needs hands on site, we come to you.
Do you need to replace our equipment?
No. We start with what you have. If something is old, unsafe or slowing you down, we tell you and give you options. You decide.
Is there a long contract?
Plans run month to month after an initial agreed period. We keep clients by being useful, not by locking them in.
Related services
Tell us what is going wrong.
Send a WhatsApp message or call us. Describe the problem in your own words. We will tell you honestly what it needs, what it will cost and how soon we can be there.